Data We Collect and Why We Need It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. We collect this to process your deposits and withdrawals, verify your account
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identity and reach you through our support channels. When you browse the platform, we also gather standard device and session data — your browser type, IP address and pages you visit — to keep the service running correctly and to detect unusual activity on your account.
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We do not sell this data to third parties. We share it only with payment processors who handle your bKash, Nagad or Rocket transactions, and with service providers who operate parts of our platform under strict data agreements. We may also disclose data where required by
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applicable law. Retention periods vary by data type: account registration data is held for as long as your account remains active and for a reasonable period after closure; transaction records tied to bKash, Nagad or Rocket payments are kept for the period required by applicable financial
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regulations. You can ask us to confirm what we hold about you at any time. Use of this platform and its privacy practices depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.